System Status

Real-time status of TrendWave Connect ISP software services and platform components.

All Systems Operational

Last updated: Just now

99.97%
30-Day Uptime
142ms
Avg Response Time
0
Incidents This Month
99.99%
API Success Rate

Service Status

Billing System API
Operational

Core billing and payment processing services

API Version: v1.4.2 • Updated 2 minutes ago
Network Monitoring
Operational

Real-time network data collection and analysis

Processing data from 2,450+ network devices
Customer Portal
Operational

Subscriber self-service and account management

Serving 15,230+ active sessions
Payment Gateways
Operational

M-Pesa, Stripe, and bank payment processing

M-Pesa: Active • Stripe: Active • Banks: All operational
Database Cluster
Operational

Primary database and replication services

Replication lag: 0.2s • CPU: 24% • Memory: 68%
Email & SMS Services
Operational

Notification and communication services

Delivery rate: 99.8% • Queued: 0 messages

90-Day Uptime History

90 days ago Today

Recent Incidents

Database maintenance completed
Jan 15, 2026

Scheduled maintenance window completed successfully. All services restored.

M-Pesa API latency
Jan 10, 2026

Increased latency in M-Pesa API responses. Issue resolved within 15 minutes.

System update deployed
Jan 5, 2026

Version 1.4.2 deployed with performance improvements and bug fixes.

View Full Incident History

Current Status

All Systems Operational
No ongoing incidents or maintenance
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Scheduled Maintenance

Database Optimization Scheduled

January 30, 2026 • 02:00 - 04:00 EAT

Expected downtime: 30 minutes

API Version Update Scheduled

February 5, 2026 • 00:00 - 01:00 EAT

API v1.4.3 deployment

Status Legend

Operational

Service functioning normally

Degraded Performance

Service experiencing issues

Outage

Service unavailable

Maintenance

Scheduled maintenance in progress

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